When something doesn't behave the way you expect, start here. Most issues fall into one of three buckets: a question with a known answer, an error with a known cause, or something that needs a human.
In this section
- FAQ — direct answers to the questions workspace owners and field users ask most: offline behavior, missing forms, publishing, users, API keys, and webhooks.
- Common errors — sign-in, sync, and missing-record situations in the dashboard and mobile app, plus the API error codes with what to do about them.
- Contact support — where to find your workspace's support address and what to include so the first reply resolves the issue.